RETURNS AND REFUNDS
What is your return policy? We accept returns within 30 days of purchase, provided the product is unused and in its original packaging.
What if my piece shows up broken? Email us a picture of your broken piece and we will ship you a brand new one.
How do I request a refund or exchange? To request a refund or exchange, contact our customer service with your order details and reason for return. We will guide you through the process.
How do I return a product?
- Contact Us: Reach out to our customer service with your order number and reason for return.
- Ship the Product: Return the product in its original packaging. We will provide you with shipping label.
How and when will I get my refund?
- After receiving and inspecting the returned item, we’ll process your refund to the original payment method within 5-10 business days, provided the return meets our policy terms.
Can I exchange an item?
- We offer exchanges for defective or incorrect items. Contact us for assistance.
Damaged or Defective Items
- If your product arrives damaged or defective, please inform us immediately for a swift replacement or refund.
Additional Notes
- We aim to make the return process as smooth as possible. For further details or assistance, please contact our customer support.
